Frequently Asked Questions

What should I bring to my first visit?

As a new patient, you should bring your insurance information (insurance card), a list of any medications, vitamins, or supplements you are currently taking, a list of any allergies you may have. Payment is expected at the time of service. For your first worker's compensation or no-fault visit, you must bring your insurance carrier's name and address, the date of your injury, your employer’s name and address and your worker’s compensation number or no-fault policy number.

How long will the surgery take?

Your surgeon will tell you during your office visit prior to the procedure.

Why do I have to be there early?

We need to get you checked in, start your IV and perform other necessary procedures prior to surgery.

Should I call the surgery center before my surgery for instructions?

A member of staff from the surgery center will call you before surgery.

Will my family be updated on the progress of my surgery?

Yes. The surgeon will meet with the family to discuss your condition promptly after surgery.

Who do I call with billing questions?

You can call the surgery center for any questions you have regarding your bill. Please call (716) 831-9435 and select “billing”.

Please be aware of your insurance coverage, policy provisions and pre-authorization requirements. Due to physician participation variables, it will be essential for each patient to contact their insurance provider to verify that our physician accepts your coverage. While we will bill all providers regardless of participation, it is the patient’s responsibility to pay the remaining balance.

If you have questions regarding you bill for anesthesia please call their billing company at (716) 650-9553.