Your safety is important to us.
- For clinical COVID-19 questions, please call the Coronavirus Hotline at 716-859-3222 (open daily 7 a.m. – 7 p.m.).
- For more information on recent or planned travel, please visit the CDC website.
Before scheduling an appointment and entering the surgery center, have you tested positive or have recently been around someone who has tested positive for COVID-19?
(this includes all the essential workers)
According to CDC, patients are considered at high risk if they:
- Are 65+ years old
- Have past or current history with COPD
- Have past or current history with heart disease
- Have any neurologic conditions (weakened ability to cough)
- Have a weakened immune system
- Have kidney disease or dialysis
- Have liver disease
- Have a BMI greater than 40
- Are pregnant
- Live in a nursing home
- Are essential personnel
New Patient Information
The Ambulatory Surgery Center of WNY has updated their protocols for our patients and employee’s safety.
Some of our new protocols to be aware of:
Cleaning: We have updated our cleaning policies and in addition to following State and Regulatory guidelines on regular cleaning, we have added the following services to ensure the highest level of infection control.
- Regular and additional cleaning to all surfaces and common areas
- Regular professional disinfecting services in all common areas.
- Increased cleaning of all patient areas utilizing approved solutions.
Testing: The New York State Department of Health has given guidance on elective surgeries on May 19, 2020. ALL patients must have a negative COVID-19 PCR test (swab test) prior to surgery.
Our surgery center must have the results of your test at minimum the evening before your scheduled procedure.
To see this guidance please click the link below:
- You will receive a text message once your surgical appointment is scheduled at our facility.
- You will receive a phone call with an arrival time the day before your scheduled surgery.
Every effort will be made to collect all payment and insurance information on your preoperative call to minimize unnecessary exposure.
Family members and rides:
- Contact information for your ride to your surgical appointment must be given at the time of your pre-operative call.
It is important that our surgery center has contact information for your ride so we can keep them updated on your progress and establish communication for your surgeon to speak to your family member/ride.
- NO family members or visitors will be allowed entry to the building unless they are accompanying a minor or a compromised adult.
- These visitors will also need to be swab tested negative in order to enter.
– You will arrive at the surgery center at the scheduled arrival time and wait in your car until called to come in. You will be given the appropriate number registration window to report to (1, 2 or 3).
– You will be required to go through some screening questions and a temperature check at the front door and then your time in the lobby should be minimal.
– Your family member must stay on the premises to receive post-operative instructions and updates about your procedure.
Face Coverings & Exposure
As of Friday, April 17, Governor Cuomo issued an executive order that allows businesses to deny entry of people who are not wearing masks or face coverings. Therefore, all individuals out in public and entering our surgery center must arrive with a face covering or mask that is covering both their mouth and nose. If you are our patient or an employee, you will be given a surgical mask upon entry.
COVID-19 cases have been increasing daily in our community. Our surgery center (ASC) is committed to addressing the concerns and ensuring the health and protection of our patients and healthcare workers (HCW). This document provides new guidance based on an evolving understanding of the virus that replaces any previous mask recommendations.
To ensure the health and protection of staff, patients and visitors, all HCWs and other support staff shall wear a procedure or surgical mask while within 6 feet of patients or other staff members.
- Extended wear of procedure/surgical facemasks is allowed
- Face masks should be changed when dirty, damp or damaged
- Extended use of procedure/surgical masks (wearing the same mask for repeated close contacts without removing the mask) is preferred
- If a mask is removed, staff are required to distance themselves at least 6 feet from patients and other staff members. This is important for break times and mealtimes
COVID-19 – What is known at present time:
- COVID-19 is transmitted primarily through large respiratory droplets and contact with contaminated surfaces
- Protection from large respiratory droplet COVID-19 is achieved by wearing a procedure/surgical mask, goggles, gowns and gloves
- COVID-19 could become airborne through aerosol generating procedures, such as endotracheal intubation/extubating, BiPAP, OPEN suctioning, bronchoscopy, nebulizer therapy and high flow
- Protection from aerosolized COVID-19 is achieved by wearing a clean and properly fit N95 mask, goggles, gowns and gloves
Proper Use of Masks:
- Masks should not be worn hanging around the neck or under the chin. It is either ON or OFF
- Masks must cover the nose and mouth and be pinched across the nose. All ear loops or ties must be worn as intended by the mask’s design
- Decreasing the frequency of donning and doffing of procedure/surgical masks will decrease the risk of hand contamination
- When wearing masks/respirators, avoid touching your face or repositioning the mask to avoid hand contamination
- Perform hand hygiene before putting on and after removing your mask, and after touching your face or mask
COVID-19 – Guidelines, Supplies, Literature and Social Media:
- The ASC of WNY acknowledges that there is variation in messages from the World Health Organization, CDC, and NYS Department of Health which can cause confusion and fear
- ASC of WNY also recognizes that the body of evidence is evolving daily as research efforts increase across the world
- ASC of WNY and most of the world, are working through significant supply chain challenges and limited masks
Other important points:
- Asymptomatic HCWs/staff must remain masked if they have had unprotected exposure to a known COVID-19 person for 14 days
- Active staff monitoring for temperature over 100.0 F will continue. This promotes prevention of disease transmission by excluding symptomatic staff from work while ill
- Staff can obtain a mask at the screening stations as they enter the facility daily. Additional masks will be available when masks are required to be replaced following extended use criteria
- Cloth masks are not to be worn since they do not provide filtration and tend to become damp quickly
If you believe you have been in contact with a COVID-19 positive patient, family member or co-worker:
Symptomatic: If the Employee is symptomatic (develops fever of 100.0 F or more, cough, difficulty breathing), then the Employee cannot work and should follow normal protocol for disability (DBL), working with Human Resources just as they would for other illnesses that prevent them from reporting for work.
Please call the Coronavirus Hotline at 716-859-3222 for further direction (open daily 7 a.m.-7 p.m.). You will be directed if and where you will be tested.
If staff who are asymptomatic develop symptoms consistent with COVID-19, they should immediately stop work and isolate at home.
Reporting Laboratory Results to Workforce
Lab testing for COVID-19 has been coordinated through the hotline and scheduled through an approved testing site. Laboratory results will be reported as positive or negative for COVID-19 to the hotline/command center staff. Nursing staff working the hotline will communicate to the healthcare worker through a phone call the positive or negative result.
Follow up: Nursing staff communicating these results will explain the return to work criteria as set by the New York State Department of Health Guidance for Health Care Workers:
- Healthcare workers must isolate themselves for 7 days from illness onset
- On day 8, the healthcare worker may return to work if they have been fever- free for 72 hours and symptoms are improving
- Upon return to work, the healthcare worker must comply with universal masking guidelines
- Should the healthcare worker need care for their symptoms, they should contact their primary care provider
If an employee or physician tests positive for COVID-19, they will be notified as outlined above. Because of the vast community spread, the Erie County Department of Health is no longer conducting “tracing” (contacting all individuals who may have been in contact with COVID-19 positive individuals).
Again, if you believe that you may have meet COVID-19 positive individuals, co-workers or patients, call the Coronavirus Hotline at 716-859-3222.
* THESE UPDATES ARE SUBJECT TO CHANGE. THE CDC, NEW YORK STATE DEPARTMENT OF HEALTH AND ERIE COUNTY DEPARTMENT OF HEALTH REGULATIONS & GUIDELINES ARE CHANGING DAILY.